apple fast charger box

i got my ipad and it came with a box but i havent used the box bot once and my box doesnt even work

iPad, iPadOS 17

Posted on Jan 31, 2024 10:02 PM

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Question marked as Top-ranking reply

Posted on Jan 31, 2024 10:08 PM

All current iPad models, purchased directly from Apple or from an Apple Authorized Reseller, should come with a 20W USB-C power adapter.


Although, it would be rare, it may be possible that this particular adapter is faulty. As such, you have 14 days (from the purchase) date to have it replaced for free.


Regardless, I suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

1 reply
Question marked as Top-ranking reply

Jan 31, 2024 10:08 PM in response to larae65

All current iPad models, purchased directly from Apple or from an Apple Authorized Reseller, should come with a 20W USB-C power adapter.


Although, it would be rare, it may be possible that this particular adapter is faulty. As such, you have 14 days (from the purchase) date to have it replaced for free.


Regardless, I suggest that you contact Apple Support directly for further assistance with this matter. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

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apple fast charger box

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