Apple accessories not supported on iPhone 15 pro max

Apple Lightning to USB 3 Camera Adapter has been a great device …. for data transfer without the need of a computer.

Apple has until now been supporting accessories being used with upgraded models. However it has come as a surprise that the IPhone 15 pro will not be supporting accessories being used on other models with “ Lightning port “

However an accessory made by Apple has been introduced in the Apple Store : USB-C to Lightning Adapter. See below :



Product Information


Overview

The USB-C to Lightning Adapter lets you connect your Lightning accessories to a USB-C-enabled iPhone or iPad to conveniently provide three key functions — charging, data and audio — with a single adapter. This adapter has a braided cable for added durability.

Plug the USB-C end of the adapter into the USB-C connector on your iPhone or iPad, then connect your Lightning accessory. 


I purchased this “ Apple made accessory “ to use it to connect my

“ Apple made “ Lightning to USB 3 Camera Adapter.


The moment you plug in this accessory in the iPhone 15 pro max , along with the new adapter - there is a notification on the screen “ Accessory not supported “


I contacted Apple support and at the end of a 2 1/2 hour long discussion…… it was conveyed to me that this accessory cannot be used on the iPhone 15 Pro max.


I do not understand why the adapter is being sold as “ to connect your lightning accessories to a USB - C enabled iPhone “


Very disappointing that this is the reply from Apple Support ….

iPhone 15 Pro Max, iOS 17

Posted on Feb 1, 2024 12:30 AM

Reply

Similar questions

2 replies

Feb 1, 2024 2:57 AM in response to sasistm

well their page still list both iphone 15 pro max and the other ipone 15 and all ipads with usb-c connectors

as compatible (if you go to the page and click the compatibility it unfold a list of devices)

USB-C to Lightning Adapter - Apple


the overview also mention iphones and links to About the USB-C to Lightning Adapter - Apple Support

which say

"Use this single adapter to connect your iPhone or iPad with USB-C to a Lightning accessory for charging, data, and audio."


it mostly write about charging and sync with a computer and such but does not say it's not compatible with other lightning accessories


if it was me then I would complain to their feedback channels

Product Feedback - Apple


and maybe also try to verify if the adaptor is simply defect and their support just got confused, by trying using it with another iphone15 or an ipad with usb-c or a mac

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Apple accessories not supported on iPhone 15 pro max

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