Unable to Login: I lost my phone associated with another email id and I don't have access to the phone number

I lost my phone associated with another email id and I don't have access to the phone number of that mobile anymore. Please help me to login into that iCloud account as I am facing trouble with signing into my iCould account from past 10 days, I already raised a request related to this around 10 days back but have not received any updates so far.

Posted on Feb 2, 2024 7:06 AM

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Question marked as Top-ranking reply

Posted on Feb 2, 2024 7:41 AM

You are already using account recovery which is the recommended procedure in your situation. You have to wait for it to complete, at which time you will be notified and need to respond promptly.


From:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

"In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer." - see the document for more details.


"Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to https://iforgot.apple.com and enter your Apple ID."



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Question marked as Top-ranking reply

Feb 2, 2024 7:41 AM in response to heenaahuja

You are already using account recovery which is the recommended procedure in your situation. You have to wait for it to complete, at which time you will be notified and need to respond promptly.


From:

How to use account recovery when you can’t reset your Apple ID password - Apple Support

"In some cases, you might be able to speed up the account recovery process or reset your password immediately by verifying a six-digit code sent to your primary email address. You might also be able to shorten the wait time by providing credit-card details to confirm your identity. If you’re given this option, an authorization request goes to the card issuer." - see the document for more details.


"Check the status of your request

At any time, you can see how long it will be until your account is ready for recovery, or when more information will be available. Just go to https://iforgot.apple.com and enter your Apple ID."



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Unable to Login: I lost my phone associated with another email id and I don't have access to the phone number

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