The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
Play Sound in Find My says that my AirTag is unreachable when I'm right next to it. And, it gives the location "Now". How can I get it to play sound? It has a new battery.
iPhone XR, iOS 17
I think I figured it out. The battery read 3.03v but the AirTag may not have been happy with that. Put in new battery (non Duracell with no bitter taste coating), put in battery and took it out 7 times (until the sound changes) to reset the AirTag, and then brought it close to the phone. It then reconnected (you have to name it again) but now the Play Sound works fine.
I think I figured it out. The battery read 3.03v but the AirTag may not have been happy with that. Put in new battery (non Duracell with no bitter taste coating), put in battery and took it out 7 times (until the sound changes) to reset the AirTag, and then brought it close to the phone. It then reconnected (you have to name it again) but now the Play Sound works fine.
I'm right next to my airtag and Play Sound says that AirTag is not Reachable
