iTunes v 12.13.1.3 on Win10/64 won't recognize Universal Serial Bus Controller
Everything else that connects via USB is working, no driver faults found on Device Manager.
It used to work before on previous iTunes for Windows versions.
iTunes diagnostic follows:
-------------
Microsoft Windows 10 x64 (Build 19045)
ASUS System Product Name
iTunes 12.13.1.3
Store Package 12131.3.2010.0
FairPlay 2.20.6
Apple Mobile Device 16.5.0.12
Apple Mobile Device Driver 538.0.0.0
Apple iPod Driver not found.
Bonjour 3.1.0.2 (333.18)
Gracenote SDK 3.06.1.3084
Gracenote MusicID 3.06.1.3084
Gracenote Submit 3.06.1.3084
Gracenote DSP 3.06.1.3084
iCloud for Windows 7.21.0.23
iTunes Serial Number 0000014A7E84ED9C
Current user is not an administrator.
The current local date and time is 2024-01-31 13:59:58.
iTunes is not running in safe mode.
WebKit accelerated compositing is enabled.
HDCP is supported.
Core Media is supported.
Display scaling 125.00
**** Runtime Libraries ****
c:\windows\system32\ucrtbase.dll: 10.0.19041.3636
c:\program
files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.33321.0_x64__8wekyb3d8bbwe\msvcp140.dll:
14.39.33321.0
c:\program
files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.33321.0_x64__8wekyb3d8bbwe\vcruntime140_1.dll:
14.39.33321.0
c:\program
files\windowsapps\microsoft.vclibs.140.00.uwpdesktop_14.0.33321.0_x64__8wekyb3d8bbwe\vcruntime140.dll:
14.39.33321.0
c:\windows\system32\msvcp110_win.dll: 10.0.19041.3636
**** External Plug-ins Information ****
Bonjour service 3.1.0.2 (333.18) is currently running.
**** Network Connectivity Tests ****
Network Adapter Information
Adapter Name: {0AD565C2-6EF2-4364-A10D-6A650EA3917F}
Description: Intel(R)
Ethernet Controller (2) I225-V
IP Address: 10.0.0.8
Subnet Mask: 255.255.255.0
Default Gateway: 10.0.0.1
DHCP Enabled: Yes
DHCP Server: 10.0.0.1
Lease Obtained: Wed
Jan 31 02:09:01 2024
Lease Expires: Wed
Dec 31 18:00:00 1969
DNS Servers: 10.0.0.1
Active Connection: LAN
Connection
Connected: Yes
Online: Yes
Using Modem: No
Using LAN: Yes
Using Proxy: No
Firewall Information
Windows Firewall is on.
iTunes is enabled in Windows Firewall.
Connection attempt to Apple web site was successful.
Connection attempt to browsing iTunes Store was
successful.
Connection attempt to purchasing from iTunes Store was
successful.
Connection attempt to iPhone activation server was
successful.
Connection attempt to firmware update server was
successful.
Connection attempt to Gracenote server was successful.
Last successful iTunes Store access was 2024-01-31
13:56:50.
**** Device Connectivity Tests ****
iPodService not found.
AppleMobileDeviceProcess 538.0.0.20 is currently running.
No Universal Serial Bus Controller found.
No FireWire (IEEE 1394) Host Controller found.
Most Recent Devices Not Currently Connected:
iPhone 6s running firmware version 15.7.8
Serial Number: DNPRL7SGGRXW
**** Device Sync Tests ****
No iPod, iPhone, or iPad found.
Windows, Windows 10