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rossgr10 Author

Level 1

7 points

Can't disconnect battery from apple vision pro

The instructions say to turn it counter clockwise. I tried. There is no movement whatsoever. Has anyone else had this issue? What do I do?

Posted on Feb 2, 2024 10:36 PM

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1 reply

Zedairder

Level 4

1,536 points

Feb 4, 2024 9:53 AM in response to rossgr10

Hello! 👋

Thanks for your question about disconnecting the battery. Locate the battery and follow the charging cord to the connector on the Audio Strap. You should see two dots: one filled in and one not filled in. You are going to turn the connector in the direction of the dot that is not filled in and pull it out.

The image below shows how to connect it. You will turn it in the opposite way.

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Can't disconnect battery from apple vision pro