My iPhone 15 won’t charge

Yesterday my phone was in black out so I tried to turn it on by charging multiple times but it wasn’t working. Later on it was on again. It’s not the first time my phone is black out. and today it’s not charging

Posted on Feb 3, 2024 5:02 AM

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Question marked as Top-ranking reply

Posted on Feb 3, 2024 5:07 AM

If you alreay tried (to no avail) all the steps provided in the support article that led you here, and if you already performed a forced restart of your 15, as per these instructions:

Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


if the issue still persists, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

2 replies
Question marked as Top-ranking reply

Feb 3, 2024 5:07 AM in response to Grace2022

If you alreay tried (to no avail) all the steps provided in the support article that led you here, and if you already performed a forced restart of your 15, as per these instructions:

Put it on charge for at least half an hour, then, keeping it plugged in, use these gestures:

In rapid sequence, press and quickly release the volume up button, press and quickly release the volume down button, then press and hold the side (power) button. Only when the Apple logo appears (it might take 10-20 seconds), release that button (ignore all other screens that might appear, the one with the "slider" to turn the device off included).


if the issue still persists, since your iPhone is covered by warranty, I suggest that you make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.

Regards

Giulio


(*) You can do it:

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My iPhone 15 won’t charge

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