bought a locked iPhone from the authorities, how to unlock?
Hi,
I have bought an iPhone XR from the german authorities (Staatsanwaltschaft Hamburg), with an official certificate that I have bought it there. I guess it was confiscated. They told me, Apple would unlock it for me based on this.
I was trying Apple customer service, but unfortunately after weeks I'm always getting the same message: at the moment we can't process your case - or something like this.
It is neither stolen, nor lost. The previous owner (of course I have no idea who s/he was - and honestly doesn't even want to know) knows exatly where it is (by the police for example).
They have deleted everything from the phone.
What can I do in order to unlock this iPhone ?
Thanks for any advice.
BR
Laszlo
iPhone XR