unable to deposit check on bank app since iPhone 15 pro

after getting new iPhone 15 pro I am unable to upload picture of check using bank app.

I can use my iPhone 12. It keeps asking to move closer, the flash comes on, it is not that dark.

It will not take the picture.

iPhone 15 Pro

Posted on Feb 3, 2024 7:12 AM

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Feb 3, 2024 7:43 AM in response to jimmcs06

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support



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unable to deposit check on bank app since iPhone 15 pro

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