Squeaky69 Author

Level 1

4 points

iPhone 16 Pro

My banking app won’t take pictures so I can deposit checks. I deleted and reinstalled the app. Any suggestions??

iPhone 16 Pro, iOS 18

Posted on Oct 27, 2024 9:26 AM

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Level 10

182,870 points

Posted on Oct 27, 2024 9:57 AM

Go to Settings -> Privacy & Security -> Camera and see if your app is listed there. If it is, is access to the Camera turned on? If it is, try toggling it off and back on.

If that doesn't help or the app isn't listed, you'll probably need to talk to your bank's mobile app support for further assistance, though of course check to make sure you have the most current version of their app.

Regards.

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Top-ranking reply

Level 10

182,870 points

Oct 27, 2024 9:57 AM in response to Squeaky69

Go to Settings -> Privacy & Security -> Camera and see if your app is listed there. If it is, is access to the Camera turned on? If it is, try toggling it off and back on.

If that doesn't help or the app isn't listed, you'll probably need to talk to your bank's mobile app support for further assistance, though of course check to make sure you have the most current version of their app.

Regards.

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iPhone 16 Pro

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