Vision Pro Windows are angled even after being "centered"

I've tried the "re center" holding the crown, and redone setup a couple times and no change. Windows placed directly in front of me are crooked, the left side slightly further away. Super annoying! I can align by dragging left, but then windows are off center.


Anyone experiencing this? Hopefully it's a software not a hardware issue! I just got this thing!

Apple Vision Pro

Posted on Feb 3, 2024 10:41 AM

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Posted on Feb 29, 2024 3:17 PM

So It’s been figured out for me. My issue was I was laying down with the Apple Vision Pro. The Apple Vision Pro is designed to automatically tilt the window in either way that it “thinks” is the best alignment for the way one’s head is tilted. Here is the solution Apple support, and I came up with.I .:grabbed the little bar on the bottom held it and-tilted my head either left or right to adjust the angle of the window. The downside is  I’m laying almost all the way down and I have to move my head to the right or left super deep. Remember, it’s not the “face” going from left to right but tilting the “head” left or right while looking straight at the window.

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Feb 29, 2024 3:17 PM in response to Organik

So It’s been figured out for me. My issue was I was laying down with the Apple Vision Pro. The Apple Vision Pro is designed to automatically tilt the window in either way that it “thinks” is the best alignment for the way one’s head is tilted. Here is the solution Apple support, and I came up with.I .:grabbed the little bar on the bottom held it and-tilted my head either left or right to adjust the angle of the window. The downside is  I’m laying almost all the way down and I have to move my head to the right or left super deep. Remember, it’s not the “face” going from left to right but tilting the “head” left or right while looking straight at the window.

Feb 11, 2024 4:32 AM in response to Organik

Thought I was the only one.


After installing my Zeiss inserts, all windows and even the home 'screen' of icons are all slightly angled away from me (left side is angled away). They are no longer perfectly parallel to my vision when viewing straight on. Very frustrating.


I've tried recalibrating the IPD and redoing the eye setup, no luck.


Haven't yet tried removing the lens inserts altogether and starting from scratch. Will report back.

Mar 25, 2024 5:26 PM in response to Organik

I received my Vision Pro yesterday and immediately noticed the windows were tilted down and back to the left. It was distracting and took away from the experience of Vision Pro. I typically try to fix/trouble shoot these issues myself before calling Apple but since I am in my return window I called support.


The bad news is they didn't fix it-- the good new is that the tech rep did experience what I was seeing by joining the call and sharing the session. He suggested a reset--which didn't work etc. Since I wasn't using the prescription lens yet (still on order) the Support rep wanted me to wait and see what impact, if any, the lens had and based on all of your experiences I am not optimistic.


I also did find the tilting of the head while holding the bar to help somewhat. Also when setting up the Vision Pro the second time I was very careful to keep my head steady and straight when setting up the initial eyes and hands process-which also may have helped a little. Now I am spending too much time trying to straighten windows than enjoying the content but my OCD still focuses on it



There was also an interesting measuring process for the light shield that I wanted to share with you. When I went in for my demo and my fitting they said I needed a 33W light shield. However, when I went online to order the lenses the Apple site said I needed 25W. I tried a couple more times and went back to the store where the store trainer said use the ones we gave you. I said -- test me again. After he put my glasses in their testing device and re-scanned my face it did suggest the 25W. By-the-way I tested the size without glasses on which seemed to be inconsistent from the two stores I visited. So I wonder if the light shield may be causing the issue and we are using the wrong size with lenses.


If we don't get a fix for this I will return the device but I hope that is the last resort..



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Vision Pro Windows are angled even after being "centered"

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