Keeps asking me to do trial and am already a pay account holder

Trying to sign into Apple TV and it keeps trying to get me to do a trial and I already have an account

Posted on Feb 3, 2024 6:55 PM

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Question marked as Top-ranking reply

Posted on Feb 4, 2024 7:02 PM

If you haven't already: You may need to check that you are signed in on Apple TV with your Apple ID:

How to: "Sign in on Apple TV

  1. To open Control Centre, press and hold the TV button  on the Siri Remote or Apple TV Remote.
  2. Select Add User and follow the onscreen instructions.

Find out about a few of the services that you can use with your Apple ID on Apple TV

If you use two-factor authentication on an Apple TV (2nd or 3rd generation), you might need to enter a verification code with your password. Learn how to get a verification code on your trusted device or sent to your trusted phone number.


Above is from Apple Support's online article: Sign in with your Apple ID - Apple Support

______________

If you use a Mac: Sign in with your Apple ID to the Apple TV app on Mac - Apple Support

____________________________________________________________________________

If needed: How to use the Apple TV app:

Watch movies, TV shows, and live content in the Apple TV app - Apple Support

________

Resource:

For tvOS 17.3: Apple TV User Guide - Apple Support

________________

More support / info. : Apple TV support website: / support / contact options:

Apple TV - Official Apple Support

1 reply
Question marked as Top-ranking reply

Feb 4, 2024 7:02 PM in response to DebDalehollow

If you haven't already: You may need to check that you are signed in on Apple TV with your Apple ID:

How to: "Sign in on Apple TV

  1. To open Control Centre, press and hold the TV button  on the Siri Remote or Apple TV Remote.
  2. Select Add User and follow the onscreen instructions.

Find out about a few of the services that you can use with your Apple ID on Apple TV

If you use two-factor authentication on an Apple TV (2nd or 3rd generation), you might need to enter a verification code with your password. Learn how to get a verification code on your trusted device or sent to your trusted phone number.


Above is from Apple Support's online article: Sign in with your Apple ID - Apple Support

______________

If you use a Mac: Sign in with your Apple ID to the Apple TV app on Mac - Apple Support

____________________________________________________________________________

If needed: How to use the Apple TV app:

Watch movies, TV shows, and live content in the Apple TV app - Apple Support

________

Resource:

For tvOS 17.3: Apple TV User Guide - Apple Support

________________

More support / info. : Apple TV support website: / support / contact options:

Apple TV - Official Apple Support

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Keeps asking me to do trial and am already a pay account holder

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