My iPhone order status is showing Returned

I purchased an iPhone 15 Pro (Natural Titenium-256GB) on 29th Jan. One of my friends picked it up for me from Apple Huston Galleria.

While it was scheduled for pickup the status was showing...


But after pickup, I can see the following order status in my Apple account !!!!!..

And the refund amount id $0.00. Can anyone tell me why the status is showing Product RETURNED??? Is this normal? Is it going to affect me after sells support?

iPhone 15 Pro

Posted on Feb 3, 2024 7:43 PM

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Feb 3, 2024 10:23 PM in response to leonardbd

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Hence, some of the following links which are relevant to your query may help you:


  1. Order & Transaction related information -->
    1. Order Status - Shopping Help
    2. Viewing & Changing Orders - Shopping Help
    3. Genius Bar Reservation and Apple Support Options - Apple
  2. Shipping & Transportation queries - Shipping & Pickup - Shopping Help - Apple
  3. Any other issue --> Contact – Official Apple Support (IN) & Contact Apple for support and service


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My iPhone order status is showing Returned

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