iPhone virus or faulty iPhone

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Level 1

4 points

iPhone virus or faulty iPhone

Is it possible to purchase an iPhone from Walmart that may not have been brand new but was returned and sold as new?mine was said to be brand new . I have had to reset my iPhone 14 3 times and I purchased it in dec 28 2023 . First issue was I wasn’t able to call one number and that one number wasn’t able to call me . Then all my acounts were compromised emails everything, even my bank was blocking unknown purchases from random websites , then I got locked out of two of my Apple IDs . Not sure what’s going on

iPhone 14, iOS 17

Posted on Feb 4, 2024 5:27 AM

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Answer 1

SravanKrA

Level 10

433,136 points

Feb 4, 2024 5:30 AM in response to Mlissatootoo

If you are the owner or the owner has shared all information with you then to open Activation Lock:- If it is Activation locked, read here --> Turn off Activation Lock - Apple Support Activation Lock for iPhone, iPad, and iPod touch - Apple Support

Learn how to remove a device from a previous owner's account.

If you are not the owner and do not have the Apple ID and Password then there is no way that you can get into this iPhone unless the original owner shares the Apple ID and password with you. If you are lucky you can get into this iPhone if they (owner) accidentally remove the device from their Apple ID.

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iPhone virus or faulty iPhone

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