Dear Sir or Madam, REFERENCE: Apple - Apple mini 11 apple i phone I purchased a Apple mini 11 apple i phone from Apple. At the point of purchase I paid £600.00. It developed a fault which stated that there was something wrong with the battery. Whe
Dear Sir or Madam,
REFERENCE: Apple - Apple mini 11 apple i phone
I purchased a Apple mini 11 apple i phone from Apple. At the point of purchase I paid £600.00.
It developed a fault which stated that there was something wrong with the battery. When we took it to store they said it was no fault of ours but that to repair would cost over £300.00.
The Consumer Rights Act 2015 makes it an implied term of the contract I have with Apple that goods be as described, fit for purpose and of satisfactory quality.
As you are in breach of contract and I've owned the product between 6 months and 6 years, I am within my statutory rights to ask for it to be replaced.
I await confirmation that you will provide the remedy set out above within 14 days of the date of this letter.
Yours faithfully,
Veronica Mcnicol
