issue started after 17.2 update. When trying to add a new fingerprint the functionality disappears after it starts seeing the fingerprint and goes back to initial screen to start. Hard started several times, nothing changed. When is Apple fixing this, is there a workaround? Please and thank you
iPad, iPadOS 17
Update your iPad to iPadOS 17.3.
When done, restart your iPad and, if the issue persists, see this support article:--> If Touch ID isn't working on your iPhone or iPad
If the issue still persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Update your iPad to iPadOS 17.3.
When done, restart your iPad and, if the issue persists, see this support article:--> If Touch ID isn't working on your iPhone or iPad
If the issue still persists, make an appointment (*) and have your device inspected at an Apple Store or AASP (Apple Authorized Service Provider) among this list:--> https://locate.apple.com/choose-country-region . After checking it out, they'll give you all the available options.
Regards
Giulio
(*) You can do it:
Ipad 6 gen on 17.2. Touch ID nit working and cannot add a new fingerprint
