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iPhone 13 Pro portrait mode stuck on 3x, regular camera won’t zoom out, cinematic video won’t work

I just did the most recent software update and ever since then my portrait mode is stuck in 3x zoom. I’ve done a hard reset and it didn’t change anything. I’ve tried clicking the 3x in the lower left hand corner and it doesn’t switch to 1x, it just stays on 3x.


My regular camera also doesn’t let me zoom out anymore, it defaults to 2x and then I have to manually change it to 1x. It won’t let me zoom out to 0.5x.


Lastly, cinematic video won’t work, it’s just a blurred screen when I try to use it. I do not have any preserve settings turned on other than Live Photo.


How do I fix this?

iPhone 13 Pro Max, iOS 16

Posted on Feb 4, 2024 10:05 AM

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iPhone 13 Pro portrait mode stuck on 3x, regular camera won’t zoom out, cinematic video won’t work

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