Struggling to get a refund

I paid for a 6 month HAYU Subscription through Apple. After a couple of month the subscription have stopped working and it should still run till may. HAYU say they haven’t had the money from apple and I can’t seem to get any help from apple getting a refund as it was more than 14 days ago

iPad Pro, iPadOS 17

Posted on Feb 4, 2024 11:53 AM

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Posted on Feb 4, 2024 11:59 AM

I'm not sure what 14 days has to do with this. You should be able to see things you've purchased for the last 90 days.


Request a refund for apps or content that you bought from Apple - Apple Support


Apple does not have a 14-day return policy on digital content. All sales are considered final and refunds are on an exception basis.

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Question marked as Top-ranking reply

Feb 4, 2024 11:59 AM in response to harrys78

I'm not sure what 14 days has to do with this. You should be able to see things you've purchased for the last 90 days.


Request a refund for apps or content that you bought from Apple - Apple Support


Apple does not have a 14-day return policy on digital content. All sales are considered final and refunds are on an exception basis.

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Struggling to get a refund

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