How do I return my replacement AirPod Pro?

I ordered a single right replacement AirPod Pro, then found the one that had been missing. I want to know how to return the replacement - it's unopened in the box.

AirPods Pro

Posted on Feb 4, 2024 5:49 PM

Reply
Question marked as Top-ranking reply

Posted on Feb 4, 2024 5:53 PM

Did you have to purchase this replacement pair or were they provided to you under a AppleCare+ lost item claim?


For the former, you have 14 days, from the date of purchase, to return them for a full refund. For the latter, you will need to contact Apple Support directly for your available options. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

3 replies
Question marked as Top-ranking reply

Feb 4, 2024 5:53 PM in response to toetowel

Did you have to purchase this replacement pair or were they provided to you under a AppleCare+ lost item claim?


For the former, you have 14 days, from the date of purchase, to return them for a full refund. For the latter, you will need to contact Apple Support directly for your available options. To do so, simply select the "Support" link on the lower left-hand side of this forum's web page.

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

How do I return my replacement AirPod Pro?

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.