Disabled Face ID for this reason I can’t enter the photo vault lock apps

this one is my iPhone X,now iOS 16.7.5 installed.somedays ago I changed display after that Face ID was disabled.now I can’t enter the photo vault lock app without Face ID. There is not showing passcode option.for this reason I can’t open the photo vault app.can you please solve this problem please

iPhone 13 Pro Max, iOS 17

Posted on Feb 5, 2024 7:58 AM

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2 replies

Feb 5, 2024 8:08 AM in response to 2setu

If you encounter any challenges with third-party applications, the best course of action is to directly contact the app developer for further assistance. Here's a brief guide on how to do it:


  1. Identify the app developer.
  2. Visit their website or app store listing.
  3. Look for their contact information or support channels.
  4. Clearly describe the issue you are facing.
  5. Provide any necessary information they may need.
  6. Follow their instructions and provide feedback.
  7. Be patient and follow up if needed.


By reaching out to the app developer, you increase your chances of receiving accurate and personalized support for the challenges you're experiencing. To contact an App developer --> How to contact an app developer - Apple Support

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Disabled Face ID for this reason I can’t enter the photo vault lock apps

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