Scheduled Scan pop up issue

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Level 1

4 points

Scheduled Scan pop up issue

I keep getting a pop up every few minutes that says " Scheduled scan" and it gives me an option to scan or delay it. I keep pressing delay or cancel but it keeps popping up. How do I stop it or Get rid of it? I have attached a screen shot

I also cannot delete trend micro web security because it says I don't have permission. I don't know if this is the app that is forcing me to do these scans.

MacBook Air 13″, macOS 12.7

Posted on Feb 5, 2024 12:39 PM

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Answer 1

Top-ranking reply

BDAqua

Level 10

250,813 points

Feb 13, 2024 7:30 AM in response to yishak273

https://helpcenter.trendmicro.com/en-us/article/tmka-14475

Also...

Use the Uninstall Tool

Only use this tool if you are having difficulties removing Trend Micro Antivirus using the Uninstaller.

Click the button below to download the Uninstall Tool:
Uninstall Tool
Double-click UninstallTool.zip to extract the Uninstall Tool.
Double-click UninstallTool.app to run the file.
Check the box with I have copied my serial number…, then click Uninstall.
Type your username and password to allow Finder in removing the Trend Micro Antivirus extension.

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Answer 2

Feb 12, 2024 11:34 PM in response to yishak273

Maybe try force quiting trend micro web security

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Scheduled Scan pop up issue

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