iPad apps stop opening and only show the quick options menu when tapped

None of the apps on my iPad (11th generation Pro) open when i press them, they only show the quick options menu. I have tried restarting the iPad but this solution only works for about 5 minutes before the problem starts up again. My iPad is fully up to date, operating with IOS 17.3.


All the solutions I have found are to do with individual apps not woking because they are not up-to-date, but in my case it is every single app, settings included. The suggested solutions all say to restart, but having tried that I want a solution that does not involve restarting my iPad every 5 minutes. Any advice would be appreciated

iPad Pro, iPadOS 17

Posted on Feb 6, 2024 1:41 AM

Reply
Question marked as Top-ranking reply

Posted on Feb 6, 2024 2:40 AM

Okay, starting at the beginning for completeness - acknowledging that you are likely to have tried some of this...


Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings - noting that this will erase all locally stored data.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After performing the reset, you can restore your data from the backup (created/updated earlier).


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


3 replies
Question marked as Top-ranking reply

Feb 6, 2024 2:40 AM in response to snic217

Okay, starting at the beginning for completeness - acknowledging that you are likely to have tried some of this...


Begin with a forced-restart of your iPad - as this will often clear an isolated software issue:


Force restart iPad (models with Face ID or with Touch ID in the top button)

If your iPad doesn’t have the Home button, do the following:

  1. Press and quickly release the volume button nearest to the top button.
  2. Press and quickly release the volume button farthest from the top button.
  3. Press and hold the top button.
  4. When the Apple logo appears, release the top button.




Force restart iPad (models with the Home button)

Press and hold the top button and the Home button at the same time. When the Apple logo appears, release both buttons.




If the problem persists after performing the restart, it may be necessary to reset your iPad settings. While this reset will not cause any loss of data, as a precaution, it is always wise to ensure that you have a current iCloud or iTunes backup before performing the reset:

How to back up your iPhone, iPad, and iPod touch - Apple Support


When you are happy to proceed, you can perform the reset from iPad settings:

Settings > General > Transfer or Reset iPad > Reset > Reset All Settings


If the problem still doesn’t clear, the next step is to reset the iPad to factory settings - noting that this will erase all locally stored data.

Restore your iPhone, iPad, or iPod to factory settings - Apple Support


After performing the reset, you can restore your data from the backup (created/updated earlier).


Otherwise, you would be best advised to seek assistance directly from Apple Support. You can contact the Support Team using the Support link at top-right or bottom-left of this page. Alternatively and perhaps easier, you can initiate and manage your support cases using the excellent Apple Support App. If not already installed on your iPad, the App can be downloaded from the App Store:

https://apps.apple.com/app/apple-support/id1130498044


You might also visit the Genius Bar at your local Apple Store or Apple Authorised Service Provider (AASP) - where the technicians will be able to test and assess your iPad:

Genius Bar Reservation and Apple Support Options - Apple


This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

iPad apps stop opening and only show the quick options menu when tapped

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