Imac 2017 27'inch I5 - HIGH CPU PROBLEM

EtreCheckPro version: 6.8.4 (68040)

Report created: 2024-02-06 16:45:14

Download EtreCheckPro from https://etrecheck.com

Duration: 3:22

Performance: Excellent


Problem: Other problem


Major Problems: None


Minor Problems:

These issues do not require immediate attention, but they may indicate future problems or opportunities for improvement.

SSD is too slow - SSD is underperforming.

Heavy RAM usage – Apps are using large amounts of RAM.

Applications with heavy CPU usage – There have been many cases of applications with heavy CPU usage.

Limited permissions - More information can be accessed with Full Disk Access.


Hardware Information:

iMac (Retina 5K, 27-inch, 2017)

Status: Supported

iMac Model: iMac18,3

3.8 GHz Quad Core Intel Core i5 (i5-7600K) CPU: 4 cores

32 GB RAM - Upgradeable

BANK 0/DIMM0 - Empty

BANK 0/DIMM1 - 16GB DDR4 SO-DIMM 2400

BANK 1/DIMM0 - Empty

BANK 1/DIMM1 - 16 GB DDR4 SO-DIMM 2400


Video Information:

Radeon Pro 580 - VRAM: 8 GB

iMac (built-in) 5120 x 2880


Drivers:

disk0 - APPLE SSD SM0128L 121.33 GB (Solid State - TRIM: Yes)

Internal PCI-Express 8.0 GT/s x4 NVM Express

disk0s1 - EFI [EFI] 315 MB

disk0s2 [APFS Container] 121.02 GB


disk1 - Samsung SSD 870 EVO 1 TB 1.00 TB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA

disk1s1 - EFI (MS-DOS FAT32) [EFI] 210 MB

disk1s2 [APFS Container] 1000.00 GB

disk2 [APFS Virtual drive] 1.12 TB (shared by 6 volumes)

disk2s1 (APFS) [APFS Container] (11.88 GB used)

disk2s1s1 - Macintosh HD (APFS) [APFS Snapshot] (11.88 GB used)

disk2s2 - Boot (APFS) [APFS Boot] (3.51 GB used)

disk2s3 - Recovery (APFS) [Recovery] (1.15 GB used)

disk2s4 - M********************r (APFS) [APFS Virtual drive] (352.00 GB used)

disk2s5 - Update (APFS) (65 MB used)

disk2s6 - VM (APFS) [APFS VM] (1.07 GB used)


disk3 - Apple Disk Image 499 MB ()

External Virtual Interface

disk3s1 - W****************r (Mac OS Extended) 499 MB (355 MB used)


Units Mounted:

disk2s1 [APFS Container]

File system: APFS

Mount point: /System/Volumes/Update/mnt1

Used: 11.88 GB

shared values

Size: 1.12TB

Free: 742.49 GB


disk2s1s1 - Macintosh HD [APFS Snapshot]

File system: APFS

Port: /

Read-only: Yes

Used: 11.88 GB

shared values

Size: 1.12TB

Free: 742.49 GB

Available: 750.21 GB


disk2s2 - Boot [APFS Boot]

File system: APFS

Mount point: /System/Volumes/Preboot

Used: 3.51 GB

shared values

Size: 1.12TB

Free: 742.49 GB


disk2s4 - M********************r [APFS Virtual drive]

File system: APFS

Mount point: /System/Volumes/Data

Used: 352.00 GB

shared values

Size: 1.12TB

Free: 742.49 GB

Available: 750.21 GB


disk2s5 - Update

File system: APFS

Mount point: /System/Volumes/Update

Used: 65 MB

shared values

Size: 1.12TB

Free: 742.49 GB


disk2s6 - VM [APFS VM]

File system: APFS

Mount point: /System/Volumes/VM

Used: 1.07 GB

shared values

Size: 1.12TB

Free: 742.49 GB


disk3s1 - W****************r

File system: Mac OS Extended

disc image

Mount point: /Volumes/W****************r

Owners enabled: No

Read-only: Yes

Used: 355 MB

Size: 499 MB

Free: 144MB


USB:

USB30Bus

Broadcom Corp. - Bluetooth USB Host Controller

Apple Inc. - FaceTime HD Camera (Built-in)

Apple Inc.-iPhone



Network:

Interface en0: Ethernet

Interface bridge0: Thunderbolt Bridge

Interface en1: Wi-Fi

802.11 a/b/g/n/ac

Interface en4: iPhone

Interface en5: iPhone 2


System software:

macOS Ventura 13.6.1 (22G313)

Time since boot: Approximately 5 days


Notifications:

Creative Cloud.app

6 notifications


whatsapp.app

3 notifications


safari.app

35 notifications


Security:

Gatekeeper: App Store and identified developers

System Integrity Protection: Enabled


Antivirus software: Apple


System Startup Programs:

[Not installed] 39 Apple tasks

[Uploaded] 176 Apple tasks

[Running] 172 Apple tasks

[Other] 3 Apple tasks


System Startup Agents:

[Not installed] 22 Apple tasks

[Uploaded] 169 Apple tasks

[Running] 206 Apple tasks


Start daemons:

[Not uploaded] com.adobe.ARMDC.Communicator.plist (Adobe Inc. - Uploaded 08/18/2023)

Executable: /Library/PrivilegedHelperTools/com.adobe.ARMDC.Communicator


[Not installed] com.adobe.ARMDC.SMJobBlessHelper.plist (Adobe Inc.

iMac 27″ 5K, macOS 13.6

Posted on Feb 6, 2024 5:56 AM

Reply

Similar questions

6 replies

Feb 6, 2024 9:24 AM in response to kerimbayraktar

The heavy hitter in your CPU and RAM usage is WebKit, a core technology behind Safari:


Top Processes Snapshot by CPU:

Process (count) CPU (Source - Location)

com.apple.WebKit.WebContent (8) 39.48 % (Apple) ⚠️

WindowServer 17.44 % (Apple)


and


Top Processes Snapshot by Memory:

Process (count) RAM usage (Source - Location)

com.apple.WebKit.WebContent (8) 2.54 GB (Apple) ⚠️

Adobe InDesign 2024 2.16 GB (Adobe Inc.)


Normally that is high because of anti-virus software, so-called "cleaning" apps, or poorly-written browser extensions. However, I do not see the "usual suspects" I expected.


➡️ Does the high usage pattern continue, say, one hour after a restart?


Although probably not related to your problem, it appears the "mech" part of an Apple Fusion drive has been replaced with a aftermarket SSD:


disk1 - Samsung SSD 870 EVO 1TB 1.00 TB (Solid State - TRIM: No)

Internal SATA 6 Gigabit Serial ATA


That may account for the odd speed reports where your Reads are high but Writes, at 444MB/sec, are a little below what the original Fusion probably clocked (typically 600-900MB/sec). Although that could the the SATA-6 bus limitation of about 500MB/sec, there may be another issue.


I recommend you enable TRIMforce on the SSD. I did a similar SSD conversion that produced fast speeds for several years before the Write scores began to fall. The drive manufacturer said TrIm was not needed with that model. With the help of my fellow contributors here I enabled TRIM, did a number of Safe Mode boots, and the drive has returned to full performance and stayed fast..


For information on enabling TRIMforce, please see:


https://eshop.macsales.com/blog/31619-how-to-execute-trimforce-command-with-your-owc-ssd/




This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

Imac 2017 27'inch I5 - HIGH CPU PROBLEM

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