i made a request for a refund and now it says my product is “Refunded” , but I didn’t got my money on my credit card, how much it takes for them to restitue the money?

look up.

iPhone 8 Plus, iOS 15

Posted on Feb 6, 2024 10:10 AM

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Posted on Feb 6, 2024 10:21 AM

You posted this in Apple Card forum. Did you mean to post there? Was this about an app or media purchase? (There's a different forum for that.)


Read this article to learn how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund, and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?


For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".



If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.



1 reply
Question marked as Top-ranking reply

Feb 6, 2024 10:21 AM in response to dunaras

You posted this in Apple Card forum. Did you mean to post there? Was this about an app or media purchase? (There's a different forum for that.)


Read this article to learn how to request a refund for apps or content that you bought from Apple --> Request a refund for apps or content that you bought from Apple - Apple Support


Read this support article for information about how long it takes to receive a refund, and how to check the status of a refund for apps or content that you bought from Apple --> Check the status of a refund for apps or content that you bought from Apple - Apple Support

After you request a refund you'll receive a status update by email within 48 hours. If your refund is approved, the funds are applied to the same payment method that you used to buy the item. How long it takes for a refund to appear on your account or statement depends upon the payment method used:


● Store credit—It might take up to 48 hours to see the refund in your Apple Account balance.

● Mobile phone billing—It might take up to 60 days for the statement to show the refund. Processing time might be affected by your carrier. You can contact your carrier for an update.

● All other payment methods [e.g., credit or debit cards]—It might take up to 30 days for the statement to show the refund. If you don't see the refund after 30 days, contact your financial institution."

Since the article specifically says "statement", which for me is the thing that arrives monthly in my mailbox, I wonder if you check your daily card transactions if you might see it earlier?


For apps and media you can also sign into https://reportaproblem.apple.com to check if the status of your item is "Refunded".



If you need to contact Apple about this, click on this link --> Choose your country or region - Official Apple Support and choose a path that gets assistance from Apple staff.



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i made a request for a refund and now it says my product is “Refunded” , but I didn’t got my money on my credit card, how much it takes for them to restitue the money?

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