iCloud calendar on iphone

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Level 1

4 points

iCloud calendar on iphone

When I open my calendar, then select "calendars" at botton of screen, under iCloud calendar it says "Verify Account Information" and "Unable to update account due to missing information." If I click on "Verify Account Information" nothing happens. My family iCloud calendar on my iphone that I share with my husband is not syncing. When I create a new event it does not show up on his phone and vice versa. Weird thing is that it does sync on my same family iCloud calendar on my iPad just not my iPhone. Any guidance on how to fix?

iPad, iPadOS 17

Posted on Feb 6, 2024 2:08 PM

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Answer 1

Top-ranking reply

Gabriel_Syme

Level 1

8 points

Feb 12, 2024 12:48 PM in response to 34f89f034jf

I think I just figured this out - iCloud updated their Terms and Conditions, and I needed "agree" to the new terms before iCloud would work again (Settings > AppleID, iCloud, etc... > New Terms). Give it a minute, then go back to iCal and "Verify Account Information" again (Calendar > click "Calendars" at bottom of screen > Verify...).

Longer note with an alternative solution: I've had the same issue on and off for a long time, and the only thing that worked in the past was removing the account from phone/computer and then adding it back again (and waiting a long time for all the emails to return).

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