Cannot Change Square App Notification Sound on iPad

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Cannot Change Square App Notification Sound on iPad

Just purchased a new last gen iPad to receive notification of online orders through Square at our cafe. The tablet is operating OS17.1.1.

According to Apple support, to change the sound for notification alerts for all 3rd party apps, we must change the text (messages) alert sound option in settings, which will then be applied to other apps.

I did this and it is not working. The current default chime has no option to change, and unfortunately it is way too quiet to even hear, particularly at a little cafe with music and other things in the background causing noise.

We’d prefer not to return this device for an Android.

Please help!

iPad mini

Posted on Feb 6, 2024 10:06 PM

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Answer 1

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LotusPilot

Level 10

308,249 points

Feb 8, 2024 9:37 AM in response to System_XciX

Try updating your iPad to the most recent version of iPadOS - at time of writing, this being iPadOS 17.3.

Once updated, you should be able to select the iPad's default notification/alert sound:

Settings > Sounds > Default Alerts - set as required

For Apps that allow individual selection of alert sound, this is achieved from the Notification settings:

Settings > Notifications > [Notification Style][Select App] > [Alerts] Sounds - select as required

You should note that not all Apps allow selection of sound. For these, you must rely upon the Default Alert sound which you can customise.

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Cannot Change Square App Notification Sound on iPad

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