WhatsApp connectivity issues

Need Help!! I’ve been converting from android to iPhone. and its been a whole day that i couldn’t connect my whatsapp in my phone because whatsapp is not sending a verification code to me. Now I’m badly stuck I have no access to my whatsapp right now. I want Apple to remove my credentials from my iPhone so I can at least connect back my WhatsApp to the android later I can create a backup and move to iPhone. Please someone guide me. I’m so distressed.

Posted on Feb 7, 2024 12:12 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 12:19 PM

Apple doesn't remove credentials from your phone.


You will need to contact WhatsApp for help with their software.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger


If you want to try to wipe you phone clean, here are the instructions to do so but I don't see how this would help -

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


1 reply
Question marked as Top-ranking reply

Feb 7, 2024 12:19 PM in response to effatnaseer

Apple doesn't remove credentials from your phone.


You will need to contact WhatsApp for help with their software.

Here is a link to their help page.

https://www.whatsapp.com/contact/?subject=messenger


If you want to try to wipe you phone clean, here are the instructions to do so but I don't see how this would help -

What to do before you sell, give away, or trade in your iPhone or iPad - Apple Support


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WhatsApp connectivity issues

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