I can’t download apps on my phones because it says your App Store and iTunes account has been disabled.

I can’t continue to download apps on my phone because it says my App Store and iTunes account has been disabled.

iPhone XR, iOS 17

Posted on Feb 7, 2024 2:02 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 2:06 PM

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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Question marked as Top-ranking reply

Feb 7, 2024 2:06 PM in response to Paytonsam

If your account has been disabled in the App Store and iTunes, it isn’t something that you can fix yourself. You will need to contact Apple Support. The following Apple article includes a link that you can use to contact Apple Support. Click the “request reactivation” link in: If a message says 'Your account has been disabled in the App Store and iTunes' - Apple Support


This is primarily a user-to-user support forum; other Apple users like you.



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I can’t download apps on my phones because it says your App Store and iTunes account has been disabled.

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