Apple wallet Verification

So I had my verification sent under my old number but now i changed to anew one but it still tells me to verify the code is send to my old number ,what should I do ?

iPhone XS Max, iOS 17

Posted on Feb 7, 2024 2:17 PM

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Question marked as Top-ranking reply

Posted on Feb 7, 2024 2:59 PM

Your bank does the verification, not Apple. You need to update your contact information with the bank.


I’ve provided additional information to help with the understanding of the issue you’re facing. Not sure it’ll help the bank though. 


>>Adding additional verification


A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file. A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch app. For customer service or verification using an app, the issuer performs their own communication process.<<


Adding credit or debit cards to Apple Pay - Apple Support


Card provisioning security overview - Apple Support

1 reply
Question marked as Top-ranking reply

Feb 7, 2024 2:59 PM in response to Deborahmer

Your bank does the verification, not Apple. You need to update your contact information with the bank.


I’ve provided additional information to help with the understanding of the issue you’re facing. Not sure it’ll help the bank though. 


>>Adding additional verification


A card issuer can decide whether a credit or debit card requires additional verification. Depending on what’s offered by the card issuer, the user may be able to choose between different options for additional verification, such as a text message, email, customer service call or a method in an approved third-party app to complete the verification. For text messages or email, the user selects from contact information the issuer has on file. A code is sent, which must be entered into Apple Wallet, Settings or the Apple Watch app. For customer service or verification using an app, the issuer performs their own communication process.<<


Adding credit or debit cards to Apple Pay - Apple Support


Card provisioning security overview - Apple Support

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Apple wallet Verification

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