I need to update my card and the system will not allow me to

I have a new credit card. I need to change information on my card for my subscription. The cards have the same number but different expiration dates and CVV. When I try to edit it will not allow me to make changes. I also tried adding the card and the system would not take it because it says there is a card with same number. I feel like I’m being forced to pay.

iPhone 8, iOS 15

Posted on Feb 7, 2024 5:51 PM

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1 reply

Feb 10, 2024 3:20 PM in response to lynnette144

Refer to this page for Apple Support features ➔ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support



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I need to update my card and the system will not allow me to

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