I need to know how to reset the password for a child's Apple ID account (included under our Family account) that uses my email and phone number (the same used for my Apple ID). I don't want to change my own Apple Id.

Every time I try, it prompts me to change my own Apple ID, but I want to change my child's. We wrote down the passwords when we created the child accounts but the paper was lost before we were able to log in on their device.

Posted on Feb 8, 2024 8:48 AM

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Posted on Feb 8, 2024 8:59 AM

Uh, what you describe is inconsistent with how Apple accounts work. No two accounts can use the same email address.


Create an Apple ID for your child - Get an Apple ID for your child - Apple Support refers you to:


If you forgot your Apple ID password --> If you forgot your Apple ID password - Apple Support


Change your child's Apple ID password

If you have an iPhone, iPad or Apple Vision Pro with the latest version of iOS, iPadOS, or visionOS and two-factor authentication turned on for your Apple ID, you can change the Apple ID password for a child account in your Family Sharing group.


1. Tap Settings > Family > your child's account.

2. Tap Apple ID & Password.

3. Tap Change [Child's Name] Password.

4. Enter your device passcode and follow the onscreen instructions.


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3 replies
Question marked as Top-ranking reply

Feb 8, 2024 8:59 AM in response to ajones3892

Uh, what you describe is inconsistent with how Apple accounts work. No two accounts can use the same email address.


Create an Apple ID for your child - Get an Apple ID for your child - Apple Support refers you to:


If you forgot your Apple ID password --> If you forgot your Apple ID password - Apple Support


Change your child's Apple ID password

If you have an iPhone, iPad or Apple Vision Pro with the latest version of iOS, iPadOS, or visionOS and two-factor authentication turned on for your Apple ID, you can change the Apple ID password for a child account in your Family Sharing group.


1. Tap Settings > Family > your child's account.

2. Tap Apple ID & Password.

3. Tap Change [Child's Name] Password.

4. Enter your device passcode and follow the onscreen instructions.


Feb 8, 2024 12:35 PM in response to ajones3892

It is odd but Apple doesn't say how to do this on a computer.


Refer to this page for Apple Support features ➔ Contact - Official Apple Support

If the presented options do not resolve your issue, keep experimenting with any series of selections until you reach one that gets you a chat session or a telephone call and get the representative to redirect you.


This page has telephone numbers for contacting Apple for support and service ➔ Contact Apple for support and service - Apple Support



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I need to know how to reset the password for a child's Apple ID account (included under our Family account) that uses my email and phone number (the same used for my Apple ID). I don't want to change my own Apple Id.

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