iPad incorrect WiFi password

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iPad incorrect WiFi password

The other day I have upgrade and changed the hub for my home broadband with three keeping the same provider and with the new hub when I try to connect the iPad to the WiFi even if the password is correct it doesn’t connect and claim incorrect password. I try with bring the iPad near my iPhone to share the password or scan the QR code on both hub and hub app for connecting and always it claimed that the password is incorrect. I have reboot and reset the hub I have reset the network settings on the iPad but nothing worked so far. I have checked the spelling of the password multiple times and obviously it work on all the other device in my home, like iPhones and different brand of tv and security cameras and laptop. I know that the iPad is a bit old but it was working perfectly with the old hub. How can I solve the problem? Any ideas? Thank you to everyone in advance for the help

Michele

iPad Air 2

Posted on Feb 8, 2024 3:46 PM

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Answer 1

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LotusPilot

Level 10

305,078 points

Feb 8, 2024 4:00 PM in response to Themik

Start with basic WiFi troubleshooting - as detailed here:

If your iPhone, iPad, or iPod touch won’t connect to a Wi-Fi network - Apple Support

Recommended settings for Wi-Fi routers and access points - Apple Support

Consider that your Router, to which you are attempting to connect, may be configured to require support for security features that are not supported by older versions of iOS. If you have an older iPad and your router is configured for WPA3 or WPA3/WPA2 mixed authentication, you will need to change this to WPA2 PSK(AES). Newer models of iPad support WPA3.

Some Mesh WiFi Routers are known to be troublesome in some circumstances.

If your WiFi has been set-up according to Apple’s recommended settings, WiFi and Internet connection difficulties are usually an indication that your device does not have a routable IP Address - your IP Address usually being assigned by DHCP. When this occurs, your iPad may only have a self-assigned link-local IP address that begins 169.254.x.x.

If you have a VPN App or profiles installed, or a security App such as Norton, these may be interfering with DHCP - and preventing your device from obtaining a valid IP Address for the WiFi network/hotspot to which you are attempting to connect. The resolution is usually simple; if installed, you may only need to temporarily disable or remove the Security App and/or VPN.

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iPad incorrect WiFi password

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