Having been an icloud user for the longest period, i am currently facing challenges Re subscribing for the 2TB space as usual, i don’t understand why i am facing these challenges. Kindly assist.
I have been using a specific acc but apparently i am getting challenges in accessing my data and information due to loss of space and can’t pay for it. I feel frustrated and worked up
[Edited by Moderator]
You should contact the official Apple Support about that, only they can look into your personal settings and data.
Use this link as a start:
Apple Subscriptions & Billing Support
Or give them a call by selecting the phone number for your region from this Apple page:
You should contact the official Apple Support about that, only they can look into your personal settings and data.
Use this link as a start:
Apple Subscriptions & Billing Support
Or give them a call by selecting the phone number for your region from this Apple page:
Did you downgrade the iCloud Storage plan in the past?
Are you using the same Apple ID?
Can you upgrade the plan, as described in this article?
Upgrade to iCloud+ - Apple Support
Any error messages given?
You can also use Apple Account balance by redeeming Apple Gift Cards, to pay for iCloud services, if your current payment method does not work.
What you can buy with your Apple Gift Card or Apple Account balance - Apple Support
Apparently i have never downgraded nor changed the account. I have data of over 800GB on the same account and can’t dare change
Facing challenges Re-subscribing to iCloud storage
