HomePod plays 1 or 2 songs then stops

HomePods just playing 1 or 2 tracks then stopping…


Siri HomePod responds to request and then plays 1 or 2 tracks and then just stops. Looking at the AirPlay menu on iPhone indicates the HomePod is still playing, but there’s no song information and if you ask Siri… “Whats playing? the response is… “Sorry I don’t know the name of this song” 


If you stop the request and then ask again, either the same thing happens or the response is “Sorry there was a problem with Apple Music”.


No problem accessing Apple Music service direct from other devices.


Frustrating.

HomePod

Posted on Feb 9, 2024 12:20 PM

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Posted on Feb 12, 2024 8:58 AM

I appreciate the response and advice, thanks, however….


It’s early days, but for last 2 days it has functioned without issue…. ONLY after factory reset of ALL 6 HomePod devices. The issue only stopped after ALL devices had been reset. ???


One does not expect to have to complete a Factory Reset of a device after a software upgrade.

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Question marked as Top-ranking reply

Feb 12, 2024 8:58 AM in response to Pilerman

I appreciate the response and advice, thanks, however….


It’s early days, but for last 2 days it has functioned without issue…. ONLY after factory reset of ALL 6 HomePod devices. The issue only stopped after ALL devices had been reset. ???


One does not expect to have to complete a Factory Reset of a device after a software upgrade.

Feb 15, 2024 2:03 AM in response to Pilerman

And it’s back again! 2 days of behaving and now it’s back to playing 2 songs then nothing.


  • Home App shows the HomePod is still playing “My Station”, but states Paused. i.e. the play button is active
  • Music App shows as playing “My Station” but no song information and no title in Playing Next.
  • Looking at Airplay speakers from another device, shows the HomePod as busy playing “My Station”



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HomePod plays 1 or 2 songs then stops

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