Apartment call box will not open entry door with iPhone 15
My building’s call box calls my phone but when I dial 9 it does not unlock the door. I’ve lived in this building for years, with the same entry system, and this is a new problem. I am the only person in my building it stopped work for.
I searched this topic already and found very little useful information. A few people said they got it to work by switching their SIM cards from Sprint to T Mobile. My phone has an eSIM and I don’t think this applies to me.
I have spoken to ATT and Apple and they both seem to think it is the other’s problem. I am at a loss of what to do next.
Things I have tried:
1.) turn on and off my phone
2.) update phone
3.) have building manager remove my phone number from call box and reprogram my number again
4.) turned off blue tooth
5.) turned off WiFi calling
6.) I have no vpn on my phone
7.) turned incoming calls from banner to full screen
Someone please help me.
iPhone 15 Plus, iOS 17