Need to confirm shortcut action, even when “No confirmation” is selected

Hi guys, I’m from Norway and need some help 🙋🏻‍♂️


I’ve created an automation where a certain action will trigger the phone to call a specific contact. The phone number to that contact is a 12-digit number to a gate (which is opened by simply calling that number).

I’ve selected to “Perform immediately” without the need of a confirmation.

However, my iPhone asks for a confirmation every time the automation is triggered.

This does not happen when selecting any other contact with a regular 8-digit Norwegian phone number. They are called up automatically without having to confirm anything.

I even tried adding a new contact, or swapping with another contact that I know works, but nothing.


It seems like iOS doesn’t want to call any 12-digit numbers without a confirmation. Perhaps this is a bug?


If you guys know why, or have any workarounds, please let me know.


Thanks 😄



iPhone 14 Pro Max, iOS 17

Posted on Feb 10, 2024 2:48 PM

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2 replies

Feb 11, 2024 12:43 AM in response to michaelangelojustiniano

Shortcuts, which are automation tasks on iOS devices, are designed to provide users with control and ensure the security and privacy of their devices. Therefore, certain shortcuts may require user confirmation before executing certain actions for the following reasons:


  1. Automation tasks have the potential to access sensitive information or perform actions that may impact device functionality. To prevent unauthorized or malicious activity, Apple incorporates user confirmation as a security measure. By requiring user confirmation, Apple ensures that users are aware of and approve the actions the shortcut will perform.
  2. Shortcuts can be complex and involve multiple actions. User confirmation allows them to review and verify the actions the shortcut will perform. This helps avoid unintended consequences, such as accidentally deleting files or sharing private information.
  3. Confirmations provide an opportunity for users to modify the behavior of the shortcut at runtime. It allows users to tailor the execution based on the specific context or make adjustments if they change their mind about performing the automation task.
  4. Requiring user confirmation prevents shortcuts from automatically executing actions that the user may not want to perform every time. Some actions, such as sending messages or making phone calls, can be disruptive if triggered without user intervention. The confirmation step ensures that users have control over when and how these actions are executed.


By incorporating user confirmation into the execution flow of shortcuts, Apple prioritizes user control, security, and privacy, while still enabling the automation capabilities that can streamline repetitive tasks on iOS devices.



Feb 11, 2024 12:57 AM in response to SravanKrA

Thanks, but that was a very general answer.


The automation works with 8-digit numbers. It runs without having to confirm.


The exact same automation does not work with 12-digit numbers. I have to manually confirm.


Both examples are stored as contacts in my phone.


I can’t find a reason why it should be like that. Seems like a bug to me.

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Need to confirm shortcut action, even when “No confirmation” is selected

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