My passport for mac

My passport for Mac is attached to computer but it won’t backup. Screen says ‘try backing up again when My Passport for Mac is available? It says I have used1.9 of2TB but I have only backed up once before?

Posted on Feb 10, 2024 9:50 PM

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Question marked as Top-ranking reply

Posted on Feb 11, 2024 5:59 AM

Choisya wrote:
... It says I have used1.9 of2TB but I have only backed up once before?

What is the capacity of your Mac's startup drive?


If restarting your Mac doesn't clear this up, then I would simply use Disk Utility to erase the back up drive and then start a new Time Machine back up.


For guidance please see:

Erase and reformat a storage device in Disk Utility on Mac - Apple Support

And: Use Time Machine to back up - Apple Support


4 replies
Question marked as Top-ranking reply

Feb 11, 2024 5:59 AM in response to Choisya

Choisya wrote:
... It says I have used1.9 of2TB but I have only backed up once before?

What is the capacity of your Mac's startup drive?


If restarting your Mac doesn't clear this up, then I would simply use Disk Utility to erase the back up drive and then start a new Time Machine back up.


For guidance please see:

Erase and reformat a storage device in Disk Utility on Mac - Apple Support

And: Use Time Machine to back up - Apple Support


Feb 11, 2024 8:30 AM in response to chdsl

Normally, deleting files to make more space would be great advice.


But NOT on a Time machine backup drive. Time machine backup files are double-locked, and if you manage to wrestle some into the trash, they will be stuck there forever.


Time machine manages its own free space. DO NOT intervene manually.


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it sounds like your computer has about 1.9 GB of "stuff" to be saved. if that is the case, you will need a bigger Time machine backup drive for trouble-free operation. Recommended size is at least 2.5 times the size of what needs to be saved.

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My passport for mac

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