Problem with iphone 11 pro max screen as its going crazy scrolling itself,becoming lazy and unresponsive

I have tried to remove the screen cover and to restart the phone but it is of no help

iPhone 11 Pro Max

Posted on Feb 10, 2024 10:32 PM

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3 replies

Feb 10, 2024 10:36 PM in response to majura1996

You may try some of these steps, please check after each step...


  1. Sometimes, a simple restart can resolve temporary software glitches. Turn off your iPhone, wait for a few seconds, and then turn it back on.
    1. Restart the device. That's it.
    2. Still not solved --> Force restart iPhone - Apple Support
  2. If the issue persists, you can try resetting all settings on your iPhone. This will not erase your data but will reset all personalized settings to their default values. Go to Settings > General > Transfer & Reset > Reset > Reset All Settings and confirm the action. Note that you will need to reconfigure your settings afterward. All settings—including network settings, the keyboard dictionary, the Home screen layout, location settings, privacy settings, and Apple Pay cards—are removed or reset to their defaults. No data or media are deleted.
    1. Reset All Settings: Return iPhone settings to their defaults - Apple Support:- Return iPhone settings to their defaults
    2. You can return settings to their defaults without erasing your content.
    3. If you want to save your settings, back up your iPhone before returning them to their defaults. For example, if you’re trying to solve a problem but returning settings to their defaults doesn’t help, you might want to restore your previous settings from a backup.
  3. Make sure you have the latest updates installed.
    1. Update Over-the-Air (OTA) —> Update your iPhone or iPad - Apple Support (IN)
    2. Update using iTunes/Finder —> Update your iPhone, iPad, or iPod touch - Apple Support (IN)


If none of the above steps resolve the issue, it is recommended to reach out to Apple Support or visit an authorized service center for further assistance. They can provide specific guidance based on your device model and iOS version.


Feb 10, 2024 10:38 PM in response to majura1996

Did u just update ur iOS system because if u did same thing happened to mine it felt like I was using a very old iPhone like the iPhone 3 or 4 only way I could get it to go back to normal was back the iCloud up then reset to factory settings then download my iCloud back on it not saying u have to go thru those extremes I tried everything though and it was I got to 17.2 if this helps u out any but I would talk to someone that works for Apple

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Problem with iphone 11 pro max screen as its going crazy scrolling itself,becoming lazy and unresponsive

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