Macbook pro speakers crackle intermittently

Hello community, my MacBook Pro speakers have recently started to intermittently 'crackle' - on all software I use, from Safari to Music & FaceTime. When I connect my bluetooth headphones, there's no problem. Is there a hardware diagnostic tool I can run to check if this could be a hardware or software issue?

MacBook Pro 15″, macOS 12.7

Posted on Feb 11, 2024 2:17 AM

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Question marked as Top-ranking reply

Posted on Feb 18, 2024 4:00 AM

For anyone else with this issue - It was resolved simply by upgrading my MacOS to the latest version! (From 12.7.2 to 12.7.3 )

I only upgraded my OS as standard procedure before going into SafeMode OR reseting my NVRAM... but in the end, I didn't have to do either of those actions- the update fixed the problem.


Perhaps this was a known sound card bug fixed in the update?

(the only notes I could find about this update were 'This update provides important security fixes and is recommended for all users.'

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Question marked as Top-ranking reply

Feb 18, 2024 4:00 AM in response to Toby-Jon

For anyone else with this issue - It was resolved simply by upgrading my MacOS to the latest version! (From 12.7.2 to 12.7.3 )

I only upgraded my OS as standard procedure before going into SafeMode OR reseting my NVRAM... but in the end, I didn't have to do either of those actions- the update fixed the problem.


Perhaps this was a known sound card bug fixed in the update?

(the only notes I could find about this update were 'This update provides important security fixes and is recommended for all users.'

Feb 11, 2024 8:47 AM in response to Toby-Jon

Toby-Jon wrote:

Hello community, my MacBook Pro speakers have recently started to intermittently 'crackle' - on all software I use, from Safari to Music & FaceTime. When I connect my bluetooth headphones, there's no problem. Is there a hardware diagnostic tool I can run to check if this could be a hardware or software issue?


In or out of warranty you can get a free over the counter 'Apple Service Diagnostics' test /assessment

Make an appointment for a "hardware issue"

Genius Bar Reservation and Apple Support Options - Apple


Outside the USA

Contact Apple for support and service - Apple Support



Get your mac repaired and how much will it cost

Mac Repair & Service - Apple Support


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Macbook pro speakers crackle intermittently

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