How to deactivate a Hide My Email address which when selected crashes App? Others can be deactivated.

I need help to deactivate a My Email addresses for sales email that I am no longer interested in.

Hide My Email App crashes when it is selected; other addresses can be deactivated.

iPhone XR, iOS 17

Posted on Feb 12, 2024 12:11 AM

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Question marked as Top-ranking reply

Posted on Feb 12, 2024 1:18 AM

I found Hide My Email address cannot be deactivated if searched when its URL name starts with a Text Replacement item. The email address will display but crash when touched to be deactivated.

I found Keyboard Text Replacement is causing this. For example

Text Replacement has swim and URL of Hide My Email address is swimoutlet.com

I have to modify Text Replacment from swim to something else (such as swam)


This address can be deactivated if it is not searched but by scolling down my long list of Hide My Email.

I wonder if the latest iPhone has this problem? 


I tried Restart, Disable Background Refresh

1 reply
Question marked as Top-ranking reply

Feb 12, 2024 1:18 AM in response to Sunnyintoronto123

I found Hide My Email address cannot be deactivated if searched when its URL name starts with a Text Replacement item. The email address will display but crash when touched to be deactivated.

I found Keyboard Text Replacement is causing this. For example

Text Replacement has swim and URL of Hide My Email address is swimoutlet.com

I have to modify Text Replacment from swim to something else (such as swam)


This address can be deactivated if it is not searched but by scolling down my long list of Hide My Email.

I wonder if the latest iPhone has this problem? 


I tried Restart, Disable Background Refresh

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How to deactivate a Hide My Email address which when selected crashes App? Others can be deactivated.

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