We keep getting a pop-up message on our iPad saying "Enter the password for the Outlook account ...". We click edit settings and then on the option "Re-enter Password". A new screen appears and then closes immediately without showing anything on the screen or allowing us to enter a new password.
iPad, iOS 9
Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.
Microsoft accounts include live.com, outlook.com and hotmail.com domains.
If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More details about Microsoft App Passwords can be found here:
Some email providers now require the use of App Specific Passwords when accessing mail over IMAP or POP3. If this applies to your email account, you will need to generate a unique password for your iPad email account - that will differ from your normal Account Password. As examples - AOL, Yahoo, Google, Microsoft all use App Specific Passwords when using anything other than their own email client Apps.
Microsoft accounts include live.com, outlook.com and hotmail.com domains.
If you need to generate an App Specific Password, you’ll need to log-in to your Mail Providers account management webpage - using a web browser - and generate the Password from the appropriate account security page.
More details about Microsoft App Passwords can be found here:
Password update for Outlook
