The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I have updated my debit information however it does not appear updated due to my account has been disabled. I attempted to use a different account and still doesn’t work.
iPhone 13 Pro, iOS 17
Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.
If you see a message that says 'Your account has been disabled in the App Store and iTunes'
Contact through link or by going to lower left and click on Support or:
Contact Apple for support and service
If you have another issue post back with the details.
~Katana-San~
Hello ~ Go ahead an contact support as this is Apple’s way to let you know that there may be an issue with your account.
If you see a message that says 'Your account has been disabled in the App Store and iTunes'
Contact through link or by going to lower left and click on Support or:
Contact Apple for support and service
If you have another issue post back with the details.
~Katana-San~
I cannot update payment information. It states my account has been disabled.
