My temu refund wont go through

I ordered from temu using Apple Pay and the refund has not gone through.

iPhone 14 Pro Max, iOS 17

Posted on Feb 12, 2024 7:33 AM

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Posted on Feb 12, 2024 7:43 AM

Apple Pay can be any credit card you use for purchases. Did you contact the credit card issuer you used for the transaction? Apple really isn't involved here, other than providing a secure way to make a purchase through the card you used with Temu. Also please note that refunds are NEVER instant. If you got a credit memo from Temu, it can take from 5 - 30 days for a refund to be posted to your account.

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Question marked as Top-ranking reply

Feb 12, 2024 7:43 AM in response to airxey

Apple Pay can be any credit card you use for purchases. Did you contact the credit card issuer you used for the transaction? Apple really isn't involved here, other than providing a secure way to make a purchase through the card you used with Temu. Also please note that refunds are NEVER instant. If you got a credit memo from Temu, it can take from 5 - 30 days for a refund to be posted to your account.

Feb 12, 2024 7:56 AM in response to airxey

airxey wrote:

They gave me the acquirer reference number and said to call my bank and have it put through but apple pay isnt a bank and when I pay with my bank card directly the refunds go through just fine so im confused on why apple pay changes that simple transaction

Apple Pay is a payment system. When you use Apple Pay, you are paying with a credit or debit car you have set up in Apple Pay (or Apple Cash).

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My temu refund wont go through

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