5g is not working or connecting in Iphone 15

There is no problem in signal towers my friends getting 5g but myself not. I searched in google they say whether check you turned on the 5g, My 5g is in on and also in use more data in 5g. Then I restarted the iPhone 15 problem not resolved and then I totally reseted the network settings and restarted my iPhone 15 nothing happened. This happened only after the update version iOS 17.2.9.

iPhone 15, iOS 17

Posted on Feb 12, 2024 11:09 AM

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5 replies

Feb 12, 2024 8:41 PM in response to azhagappan

azhagappan wrote:

There is no problem in signal towers my friends getting 5g but myself not. I searched in google they say whether check you turned on the 5g, My 5g is in on and also in use more data in 5g. Then I restarted the iPhone 15 problem not resolved and then I totally reseted the network settings and restarted my iPhone 15 nothing happened. This happened only after the update version iOS 17.2.9.


I don't believe there was an iOS 17.2.9. Apple's support document indicates that the numbering went from 17.2.1 to 17.3 to 17.3.1.


About iOS 17 Updates - Apple Support


But you say that you were receiving 5G service, with this same phone, with the same carrier (phone company), and same cellular plan, when you were running a previous version of iOS 17?


Was this directly from your carrier, or did you have to enable Roaming?


If you were previously Roaming, is it possible that in the process of doing the upgrade, the switch to allow Roaming got turned off?

Feb 12, 2024 9:16 PM in response to azhagappan

azhagappan wrote:

Yeah sorry its version 17.2.1 I mistakenly thought its 17.2.9, Yes I got 5g service before the updation of 17.2.1 and after this updation I don’t get 5g, Now I'm in current version 17.3.1.
I tried both roaming off and on yet its not working for me. Any other solution for this?


I'd suggest contacting your carrier, and then Apple Support. Your carrier may have more information about the issue, or may want you to update your settings.


Manually update your carrier settings on your iPhone or iPad - Apple Support

Use 5G with your iPhone - Apple Support

5g is not working or connecting in Iphone 15

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