User switching doesn't work properly in macOS Sonoma

When I try to switch user it doesn't let me choose other user on login screen. When I click on the second user it momentarily switches back on the first user. Only if first user logs out second can log in. Touch ID just useless in this scenario.

MacBook Air, macOS 14.3

Posted on Feb 12, 2024 1:58 PM

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Posted on Jun 22, 2024 8:53 AM

AFAICR, this problem used to happen when using touch id to switch, and when the two accounts used the same finger - like your index finger. The system would recognize the fingerprint as belonging to the main account and log you in to that account.


One possible workaround was to either use a different finger for the second account, or to type its password instead.

49 replies

Jul 25, 2024 3:20 PM in response to IvanZhadan

This happens to me after the mac has been used for a while (switching between my wife's account and my own). Its infuriating since I can't log on without her losing her work so it makes the computer useless for me if she isn't available.


To be clear this isn't a problem of clicking as some has suggested, since when the bug occurs it doesn't matter if you use the mouse, or use the keyboard to tab select the user, either way it will keep going back to the other user after you select the one you want. Touch ID won't work either.


Can't believe apple haven't fixed this already... its a very serious issue that makes the system useless for our family.

Jul 27, 2024 4:17 PM in response to IvanZhadan

I have the same problem with new MacBook air M3 in default configuration from the store, have two users, when one of the users logged in and screen looked I can't login with another user. It shows second account on hover, but clicking on another user icon only brings it shortly and immediately getting replaced by already logged in account. Please help, I can't share the laptop between family members because of this. I can't restart it either since I don't want to loose any work open under already logged in account.

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User switching doesn't work properly in macOS Sonoma

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