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The Apple Support Community will permanently close on November 20, 2026. Starting today, the site will no longer accept new posts and is available in a read-only state.
You can continue to find trusted guidance and support on the official Apple Support site.
We want to thank the community members who have contributed their time and expertise to help others with their Apple products.
I had my Vision Pro connected to the charger when I left it was at 100% charge, I come back and it’s at 1% and will not hold a charge from the charger. When I connect it the light blinks orange then completely goes away. The same charger charges my iPhone without a hitch so there is no short. It’s obviously very new but I’m not sure why I’m having issues charging…
[Re-Titled by Moderator]
Apple Vision Pro, visionOS 1
Hello GoldenHorn!
The same charger charges my iPhone without a hitch so there is no short
On the Charge the Apple Vision Pro battery and check the battery level page in the Vision Pro User Guide, it states:
Connect the Apple Vision Pro battery to a power outlet using a USB-C Charge Cable and an Apple 30W USB-C power adapter.
You can't use the power adapter from the charger that charges your iPhone with Apple Vision Pro. Your Vision Pro should have come with the 30W USB-C power adapter. If it didn't, contact the Official Apple Support.
I hope this helps!
Hello GoldenHorn!
The same charger charges my iPhone without a hitch so there is no short
On the Charge the Apple Vision Pro battery and check the battery level page in the Vision Pro User Guide, it states:
Connect the Apple Vision Pro battery to a power outlet using a USB-C Charge Cable and an Apple 30W USB-C power adapter.
You can't use the power adapter from the charger that charges your iPhone with Apple Vision Pro. Your Vision Pro should have come with the 30W USB-C power adapter. If it didn't, contact the Official Apple Support.
I hope this helps!
I had this issue occur, and the battery wouldn't charge from any AC adapter whether it was attached to the Vision Pro or not. Charging overnight did nothing.
Using a sim eject tool to detach the power cable from the battery and plugging it back in fixed the problem for me, so I recommend trying it if you encounter this issue.
I notice that after about 3 hours of plugged in, on-power with the provided AC Adapter, my Vision Pro battery level stops charging and I loose power at the normal amount. I have had to unplug the adapter from both the battery and the surge protector, use the Vision on battery only for a bit, then plug everything back in. It starts charging again at that point.
I experienced a situation where my battery stopped charging. Playing with cables didn't help. When I unplugged the charger from the wall and plugged it back in everything went back to normal.
Hello Alrescha!
Make sure you are following everything the Charge the Apple Vision Pro battery and check the battery level page says.
If the issue persists, contact the Official Apple Support.
Update: I essentially left it unplugged and it eventually resolved itself and went back to normal. I haven’t experienced the same issue since so not sure what it was or if one of the updates solved it. But thankfully it is back to charging normally and not uncharging while plugged in.
hello Platypus4,
thank you for the response, however, I think you misunderstood what I said I took the Vision Pros charger and it was able to charge my phone. I did not plug a phone charger into the Vision Pro, the equipment it was shipped with was what was used and is malfunctioning.
Having issues charging Apple Vision Pro
