MESSAGES WITH QUESTION MARKS
LAST NOVEMBER 2022 OVER 14 MONTHS AGO, I OPENED UP A CASE FOR MY IPHONE 13 PRO HAVING QUESTION MARKIS APPEAR ON MY IPHONE MESSAGES THAT I SENT TO FRIENDS AFTER 1-3 DAYS.
I HAVE SPENT MANY HOURS DEALING WITH MORE THAN 9 SENIOR APPLE REPS. THE APPLE REPS SAY THAT THEY ARE RESTRICTED AS TO WHAT QUESTIONS THEY CAN ASK ENGINEERING? WITH EACH REP I DUPLICATE THE SAME THINGS SUCH AS DIAGNOSTICS, SCREEN SHOTS, UPDATE TO LATEST IOS.
WHEN I ASK THE SENIOR REPS WHAT SPECIFICALLY HAS ENGINEERING DONE FOR THE LAST 14 MONTHS TO FIX MY IPHONE IS APPLE ENGINEERING WILL ONLY SAY TO KEEP MY IOS UPDATED WHICH HAS NOT FIXED THE PROBLEM. I FEEL THAT THEY HAVE DONE NOTHING FOR THE LAST 14 MONTHS AND ARE HOPING THE CURRENT IOS UPDATE WILL FIX THE PROBLEM.
HAS ANYONE ELSE HAD THIS PROBLEM WITH APPLE ENGINEERING?
GLENN
Windows, Windows 6
