My Ongoing Battle with a Buzzing Apple Studio Display: A Call for Resolution

Two years into using my Apple Studio Display, I've encountered a persistent high-pitched buzzing noise that has significantly impacted my work as a software engineer. Here's a chronological account of my attempts to resolve this issue and where things currently stand:


  1. Initial Contact with Apple Support: Upon noticing the buzzing sound, I immediately reached out to Apple Support. After a series of diagnostic steps over the phone, I was advised that the device might be unsafe to use and was promptly scheduled for an in-store appointment.
  2. First Store Visit: The technicians at the Apple Store confirmed the presence of static electricity noises emanating from the display when connected to my laptop. Their recommended solution was to replace the power supply and enclosure.
  3. Picking Up the Repaired Display: A week later, I returned to the store. Due to the bustling environment, I couldn't discern any residual buzzing sound, and the technician assured me the issue was resolved. However, upon setting up the display at home, I noticed the buzzing sound persisted, albeit at a lower volume.
  4. Further Communication with Apple Support: I reached out again via email, resulting in another appointment at the Genius Bar.
  5. Second Store Visit: I requested the diagnostics be conducted in a quieter area to mimic my home environment more closely. The technicians, after re-evaluation, reported no detectable issue.


I'm currently waiting for further updates and have been left to ponder whether this issue is a defect specific to my unit or a more widespread problem. The buzzing noise, described by a technician as typical electronic sound, is particularly disruptive to my focus and has even caused headaches.


Environmental Factors: It's worth noting that the issue became noticeable after I moved the display from an open space to a quieter, more enclosed setting, positioned near a wall. This has led me to wonder if the sound was always present but only became perceptible due to the change in my work environment.


Reflections and Next Steps: I am seeking a definitive resolution and hope that this is an addressable defect rather than an inherent flaw shared by all units. Despite my love for Apple's ecosystem, the thought of switching brands has crossed my mind, though it's a last resort I hope to avoid.


Seeking Community Insight: Has anyone else experienced similar issues with their Apple Studio Display? How was it resolved? I am eager to hear your thoughts and whether this is an isolated incident or part of a larger pattern.


Thank you for following my journey. I look forward to updating you all with hopefully a resolution soon.

Studio Display

Posted on Feb 13, 2024 8:23 AM

Reply
Question marked as Top-ranking reply

Posted on Jul 4, 2024 6:04 AM

I finally brought my Studio Display into an Apple Store. After examining it, they determined it was the hardware issue with a right speaker, which is part of the housing. They changed the housing with new speakers in it. It cost just over $600 with tax. My monitor was past the warranty period, but I used AmEx to pay for the purchase, and they reimbursed me from their free extended warranty assurance program. The problem seems to be fixed, for now. If you have this problem, don’t wait until you warranty period is over.

Similar questions

20 replies

Feb 17, 2024 12:45 PM in response to karpitsky

I recently got a new none Apple 27-inch monitor and noticed it makes a soft buzzing noise. It's not as loud as the noise from another fancy monitor I had before, but I can still hear it, which bothers me a bit. This made me think that maybe the part inside these monitors that gives them power might be the same or very similar.


I also noticed that some computers in the apple stores don't make this noise at all; they're completely quiet, for example iMacs. It's really interesting, and I wonder why that is.


I'm thinking about maybe trying to figure out why this is happening by looking inside the monitors myself. But before I do that, does anyone have any ideas? Why do you think some monitors are quiet and others buzz? I'd really like to know what you think!

This thread has been closed by the system or the community team. You may vote for any posts you find helpful, or search the Community for additional answers.

My Ongoing Battle with a Buzzing Apple Studio Display: A Call for Resolution

Welcome to Apple Support Community
A forum where Apple customers help each other with their products. Get started with your Apple Account.