Long time for repairs

hi

I had given my iPhone to altwasel in Tripoli Libya before more than one month and no answer or any information

best regards

iPhone XR, iOS 17

Posted on Feb 13, 2024 12:35 PM

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Posted on Feb 13, 2024 12:41 PM

You'll need to contact them direction for an update. This is a user to user only forum and we have no access to your repair details.

2 replies

Feb 13, 2024 12:42 PM in response to ahhmma

Hello 👋

I understand that long repairs are annoying but your iPhone must be fixed correctly.


How long has it been in repair for?


Also I don’t think the company ‘altwasel’ who you gave it to are owned by Apple so it’s not Apple’s responsibility.


But if they can’t give you your phone then they legally must buy you a new one but I don’t know the laws in Tripoli ,Libya 🤷‍♂️.


If you need any more information just ask me or any other of the Volunteers!

Long time for repairs

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