My iMac High Sierra 10.13.6 gets a Unrecognizable format" error importing photos from iPhone after iPhone 17.3 update.

My iMac High Sierra 10.13.6 gets a Unrecognizable format" error importing photos from iPhone after iPhone 17.3 update. They are jpg format pictures, what is the deal? Thank you.

iMac 27″, macOS 10.13

Posted on Feb 15, 2024 9:21 AM

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1 reply

Feb 15, 2024 9:53 AM in response to iPacific

Have you already restarted the iPhone? Sometimes this will fix temporary glitches when trying to import from the iPhone.


Or could it be, that you have iCloud Photos and "Optimize iPhone Storage" enabled? If yes, you need to ensure that all photos you want to import have been downloaded from iCloud.


You may want to check, if the iPhone is still set to take teethe new photos as JPEGs and not in the High Efficiency format. Sometimes a system update will change some of the Settings.


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My iMac High Sierra 10.13.6 gets a Unrecognizable format" error importing photos from iPhone after iPhone 17.3 update.

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